Effective date: October 16, 2026
This Privacy Policy explains how Improving Intimacy / Ascent Family Therapy, Inc. (“we,” “us,” or “our”) collects, uses, and protects information when you visit danielaburgess.com (the “Site”), subscribe to our newsletter, purchase a course or product, or contact us. By using the Site you agree to this Policy.
Health information & therapy services (important)
This Site is an educational and informational resource. It is not where clinical therapy takes place. Any protected health information (PHI) you share as part of therapy or coaching is collected and handled through our secure, HIPAA-compliant client portal (SimplePractice) and is governed by HIPAA and our separate Notice of Privacy Practices — not by this website Policy. Please do not send clinical details, diagnoses, or sensitive health information through the Site, email, or our newsletter. Use the secure client portal for anything involving your care.
Information we collect
- Information you provide: your name and email when you subscribe to our newsletter, and your name, email, billing details, and order information when you purchase a course or product.
- Account & course data: if you create an account or enroll in a course, we store your login, enrollment, and progress information.
- Automatically collected data: standard technical information such as IP address, browser type, pages visited, and referring pages, collected via cookies and similar technologies for analytics and site functionality.
- Appointment & contact requests: handled through our secure client portal (SimplePractice); those submissions are governed by that provider’s privacy and security terms and our Notice of Privacy Practices.
How we use information
We use information to provide and improve the Site; deliver purchased courses and products; process payments; send newsletters and updates you request; respond to inquiries; maintain security; and comply with legal obligations. We do not sell your personal information.
Service providers we share data with
We share information only with providers that help us operate the Site, and only as needed for those services. These include our website host and site-subscription services (Automattic / WordPress.com and Jetpack), our e-commerce and payment processing tools (WooCommerce and its payment processor), our course platform (Sensei LMS), Cloudflare for the workbook, personalized AI learning guide and practice-email signup service, Resend for the optional practice-email series, and our client portal (SimplePractice). The sections below explain the workbook and practice-email processing in more detail. Payments are processed by a PCI-compliant payment provider; we do not store full payment card numbers on the Site.
Free community accounts use the existing WordPress login. We record the community display name you choose, your email, adult attestation, joining time and current terms acceptance. Cloudflare stores a linked account reference, community status, current course and membership access snapshots, any topics you choose, and limited community activity such as topic-tag counts and last-activity times. These records help authorized staff understand participation, offer relevant resources and support the service. Staff may view or export this profile together with your native WordPress contact details. The Cloudflare community profile does not contain your email, display name, private journal answers, diagnoses or inferred sensitive traits; access snapshots do not themselves grant access. Joining does not subscribe you to marketing emails. Community-profile records are included in the connected-service export and deletion controls. Deletion does not remove native forum contributions or your WordPress account automatically.
Cloudflare Turnstile checks community signup requests for automated abuse. The registration service verifies a short-lived challenge token on the server, including its site and action. It does not store the challenge token or raw IP address in the community profile. This registration check is separate from the optional practice-email signup service below.
Connected member work, community and AI
Updated October 16, 2026. Connected workspace terms version 2026-10-16-member-platform-v2. Cloudflare stores educational workbook entries and revisions under your signed-in account. The new connected workspace also stores digital worksheet, homework, reflection-assessment and progress entries, their revisions, pairing and item-sharing permissions, terms acceptance, and private AI questions and responses. These are educational records, not a clinical therapy record. Use the separate clinical portal for information about your care.
Personalized AI guidance and account-linked learning are standard parts of the member service. Available saved workbook and practice entries, progress, recorded learning activity, and prior AI conversations automatically contribute relevant context to your own guidance. The service uses recorded interactions to recognize important topics, organize community contributions, support staff moderation, and improve resources. These uses are covered by the required member-service Terms, without separate AI or saved-work personalization switches. Existing members acknowledge the current version before this expanded processing starts. Optional marketing emails remain a separate choice. Opening the guide does not send a message on your behalf.
The new service stores a limited account-linked activity record, including the action, time, and relevant resource identifier. Raw activity uses a 90-day retention window with daily cleanup, so records older than the window are removed at the next scheduled daily cleanup. You can keep up to 200 saved entries, the latest 20 revisions of each entry, and your latest 100 AI exchanges. Older revisions and AI exchanges are removed as these limits are reached. Within those limits, saved records remain until you delete them or an account-deletion request is handled. Staff improvement reports use aggregate counts; topic reports based on member activity suppress groups with fewer than five distinct members. An account identifier is pseudonymous personal data, not anonymous data. We do not send private work to the public marketing analytics service.
Approved teaching and authorized member editions of the books are stored in a permission-aware search and semantic index. Member book reading uses approved manuscript editions with chapter versions; draft text is retrieved only for currently authorized members. Chapter opens are associated with your account as learning activity, retained for up to 90 days, and may support a last-opened reading cue. Opening a chapter does not mark it completed. Course release rules and membership access are checked when resources are retrieved. AI requests are processed by Cloudflare Workers AI. Relevant portions of your own available saved answers, progress and prior conversations are included automatically in your requested guidance. Both the workbook popup and the connected workspace use the same account-bound teaching assistant. It retrieves a bounded selection of context rather than reading every record into every response; a missing record must not be treated as proof that something never happened. The guide is instructed to adapt wording and examples to what you express, accept corrections, distinguish facts from interpretations, acknowledge uncertainty, and consider alternative explanations rather than simply agree. No system can guarantee freedom from bias or error. You can correct your saved work or ask for a different explanation. Private answers and personal AI history are not placed in a shared vector index for other members. Another member’s private answers, including an accepted partner’s shared entries, are excluded from your AI personalization context. Cloudflare states that Workers AI customer content is not used to train its models without explicit customer consent. We do not enable provider model-training use for these features.
New forum contributions made after acceptance can be processed to suggest or apply a limited topic taxonomy and flag moderation concerns. Staff review concerns; AI does not automatically ban a member. Native forum search remains available within the community’s access boundaries. Existing historical forum contributions are not silently copied into the new AI index. Content that you choose to post in a forum is visible to eligible members; a display name does not make it confidential.
Sharing, anonymous posts and community activities
Posts, replies and blog comments use your account display name unless you choose to post anonymously. Anonymous contributions use an anonymous label without a public account or profile link. Authorized staff retain the connection to your account for moderation and support. Anonymous posting does not make a contribution confidential or untraceable. A comment on a public article remains a public comment. Passage-sharing tools include your selected quotation, the source title and a link; access to the source and discussion destination is checked again when you submit.
Images added through the community tools are validated and re-encoded, with original file names and embedded image metadata removed. These attachments use protected delivery rather than a public media-library address, and access follows the linked contribution. Mentions create in-site notifications for eligible members; they do not subscribe someone to email. Poll choices and meetup or group responses are associated with the participant’s account. Members see aggregate poll and response counts. An event or group host can see the display names of people who respond under their name; an anonymous response uses an anonymous label. Staff can review account-linked participation when needed to operate or moderate the service.
Your recommendations use available account-linked learning and participation signals, curated topic labels, and your saved recommendation feedback. They can include currently available articles, discussions, channels and learning resources. They do not grant access to paid or restricted content. Native blog and forum activity records contain identifiers, action types, topic labels and times rather than a copy of the text you selected or typed; these raw activity records use the 90-day retention window. Anonymous posting changes the name other members see, while the service can still associate your activity with your account.
Help, suggestions and bug reports
When you submit a help request, suggestion or bug report, we store the details you provide, the report type, any included page address, replies and handling status under your account. Page context excludes query strings and fragments. Authorized staff can read and respond to these requests. We do not automatically attach private workbook entries, partner information or guide conversations. Help remains available to signed-in account holders who are having a membership or terms-access problem. Support records are included in connected-service export and deletion; native posts, attachments and mention notifications use the site’s separate privacy controls.
Couple pairing requires an invitation and acceptance. No answers are shared merely because accounts are paired. Each item is private until its owner chooses to share it with the accepted partner. Shared entries are read-only to the partner. Revoking an item or disconnecting the pair stops future access through the service; previously saved copies or screenshots cannot be recalled. Each partner’s account and content access remain separate.
Authorized staff and service providers may access information as necessary to operate, secure, support and moderate the service. We do not sell your private answers, automatically publish personal stories, or use the educational service to deliver clinical diagnoses. The new workspace provides export and deletion controls for its records. Existing workbook records, native forum posts, orders and clinical-provider records have separate controls; contact daniel@ascent.clinic for a broader request. Deletion from active application tables does not promise immediate removal from provider disaster-recovery backups; those copies follow the provider’s retention and restoration controls.
Private member pages, book chapters, lessons, forums and journals are not stored for offline access by the member app. You may deliberately save a blank PDF workbook on your device and remove it later; it contains no completed answers. Existing workbook browser drafts can remain under your account in local storage. Sign out and clear this site’s browser data on a shared device. The new connected worksheet form does not store answers in browser local storage.
Our separate public marketing engagement measurement runs on selected public pages, excludes member, lesson, workbook, account, checkout and forum routes, retains raw events for up to 90 days, and honors Do Not Track and Global Privacy Control. It does not collect reflection text, query strings or full referring URLs. WordPress also keeps two first-open timestamps for aggregate purchase-activation reporting. Those earlier services are separate from the new terms-based connected-workspace records described above.
Optional practice emails
If you request the five-email Improving Intimacy practice series, we use Cloudflare to process the form, check for spam and keep a limited confirmation record. Resend delivers the confirmation and requested series. The series begins only after you open the confirmation page and choose its confirmation button. You can use the free practice without email, and this request does not enroll you in membership or another brand’s emails.
The signup service processes your email address, your consent version and request/confirmation times. Cloudflare Turnstile checks technical information for spam; the signup application keeps only a short-lived, secret-keyed IP digest for rate limiting, rather than a raw IP address. It does not collect your reflection answers, health information or course activity.
Unconfirmed addresses are removed seven days after their 24-hour confirmation link expires. After a request successfully enters the series, or an existing unsubscribe blocks it, the local signup record drops the readable email address immediately. Any remaining confirmed or held record loses its readable address, provider contact identifier and usable confirmation token thirty days after the first confirmation. A minimal keyed address digest, consent version, times and request state remain until the series is retired or a deletion request is handled, so the same request does not start the series again. These digests are pseudonymous personal data, not anonymous statistics.
Each series email includes an unsubscribe link. Resend’s global unsubscribe applies across marketing emails in our shared Resend account, including other brands using that account. We respect an existing global unsubscribe and do not reset it when you request this series. The local cleanup does not delete Resend’s contact or unsubscribe records; those records also follow the provider’s retention rules. For help reviewing or deleting your information, contact daniel@ascent.clinic.
Open and click tracking are disabled for this series’ sending domain. Our existing WordPress.com/Jetpack site-subscription form is separate from the five-email request.
Cookies
We use cookies and similar technologies for essential site functionality, to remember preferences and cart contents, and to understand how the Site is used. You can control cookies through your browser settings; disabling some cookies may affect Site functionality.
Your rights
Depending on where you live (including under the GDPR and California’s CCPA/CPRA), you may have the right to access, correct, delete, or receive a copy of your personal information, to opt out of certain uses, and to unsubscribe from marketing at any time using the link in our emails. To exercise any of these rights, contact us at daniel@ascent.clinic.
Data retention & security
We keep personal information only as long as needed for the purposes described here or as required by law, then delete or anonymize it. We use reasonable technical and organizational safeguards, including HTTPS encryption across the Site, to protect your information. No method of transmission over the internet is 100% secure.
Children
The Site and its content are intended for adults. We do not knowingly collect personal information from children under 13 (or under 16 where applicable). If you believe a child has provided us information, contact us and we will delete it.
Changes to this Policy
We may update this Policy from time to time. Material changes will be posted here with a revised effective date.
Contact us
Questions about this Policy? Email daniel@ascent.clinic. Ascent Family Therapy, Inc., 3325 North University Avenue, Provo, UT 84604.
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